Shipping Policy

At Fastizoo, we offer reliable, nationwide delivery to ensure your order reaches you quickly and securely.

1. Delivery Coverage

We ship to all provinces across Vietnam.
International shipping is not available at this time.

2. Shipping Fee

A flat shipping fee of 30,000 VND applies to every order.

3. Order Handling Time

Orders are processed within 1–2 business days after confirmation via email or phone.

4. Delivery Time

Estimated delivery is 3–5 business days, depending on your location.
Total time from order to delivery is typically 4–7 business days.

5. Order Tracking

You will receive a tracking number via email once your order has been shipped.

6. Delivery Notes

We do not ship to P.O. boxes, APO/FPO addresses, or outside of Vietnam.
If your package is lost or damaged, please contact us within 7 days of the expected delivery date.

7. Address Changes

For address updates, please contact us at [email protected] within 24 hours of placing your order.

8. Need Help?

For shipping-related questions, contact our support team:

  • Email: [email protected]

  • Phone: (+84) 916 167 181

  • Address: 36 Ng. 93 P. Vương Thừa Vũ, Khương Trung, Thanh Xuân, Hà Nội, Việt Nam

Thank you for shopping with Fastizoo. We’re happy to deliver the animal world to your door!